Top 5 Employee Experience Takeaways from Medallia’s Experience 21


“Employee experience as we know it is on the cusp of great change. With more than one in four employees planning to switch employers in 2021, about 25% cite the need for greater support for their well-being and a desire for more meaningful work as their key motivators for wanting to leave. That’s why understanding every stage of the employee journey, from recruiting and IT to training and development, must be the new standard. Otherwise, companies risk losing their best people to organizations that are getting things right.