Measuring the Post-Pandemic Workforce: Empowerment vs. Oversight

“As organizations prepare to lead their post-pandemic hybrid workforce, leaders face critical choices about how best to measure and monitor their workers’ performance. Should leadership use new measurement technologies to double down on greater oversight? Or are these capabilities better deployed to empower workers? Our research suggests a growing divide between organizations that view enhanced measurement as enhanced control versus those that see metrics as a source of enhanced engagement with their workers.”

Read more at MIT Sloan