Neil Keiting discusses the Experience Framework for this segment of the More You Know.
The More You Know
XLA.TV and XLA Collab co-founder, Alan Nance, details the extensive criteria of an effective and successful XI question.
Alan Nance compares and contrasts an SLA (Service Level Agreement) and an XLA (Experience Level Agreement) and breaks down the differences between the two concepts.
Many companies have long thought that surveys and Experience Level Agreements go hand in hand. In fact, a survey actually better fits the description of an Experience Indicator. Watch XLA co founder, Alan Nance, tackle this topic in this installment of The More You Know.
XLACollab co-founder Alan Nance defines an Experience Level Agreement and and Experience Indicator in this segment of The More You Know.