{"id":764,"date":"2021-06-04T13:40:54","date_gmt":"2021-06-04T17:40:54","guid":{"rendered":"https:\/\/xla.tv\/?p=764"},"modified":"2021-06-04T13:40:55","modified_gmt":"2021-06-04T17:40:55","slug":"personalization-is-dead-long-live-personalization-2","status":"publish","type":"post","link":"https:\/\/xla.tv\/personalization-is-dead-long-live-personalization-2\/","title":{"rendered":"Personalization is dead, long live personalization"},"content":{"rendered":"\n
\nIn our pursuit of customers through personalization, we broke all kinds of social contracts — which had the opposite of its intended effect. Welcome to the era of partnership-based personalization.<\/p>\n<\/blockquote>\n