{"id":460,"date":"2021-05-05T16:16:07","date_gmt":"2021-05-05T20:16:07","guid":{"rendered":"https:\/\/xla.tv\/?p=460"},"modified":"2022-01-10T16:03:50","modified_gmt":"2022-01-10T21:03:50","slug":"can-the-digital-workplace-give-you-what-you-want-and-what-you-need","status":"publish","type":"post","link":"https:\/\/xla.tv\/can-the-digital-workplace-give-you-what-you-want-and-what-you-need\/","title":{"rendered":"Digital Deep Dive Ep 19- Can the Digital Workplace Give You What You Want\u2026 And What You Need?"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-460\" data-postid=\"460\" class=\"themify_builder_content themify_builder_content-460 themify_builder tf_clear\">\n    \t<!-- module_row -->\n\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_l57h827 tb_first tf_clearfix\">\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_w1cf828 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_vc1i207   image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img decoding=\"async\" loading=\"lazy\" width=\"1050\" height=\"490\" src=\"https:\/\/xla.tv\/wp-content\/uploads\/2021\/05\/19.jpeg\" class=\"wp-post-image wp-image-1491\" title=\"19\" alt=\"19\" srcset=\"https:\/\/xla.tv\/wp-content\/uploads\/2021\/05\/19.jpeg 1050w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/05\/19-300x140.jpeg 300w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/05\/19-1024x478.jpeg 1024w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/05\/19-768x358.jpeg 768w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/>\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image --><!-- module text -->\n<div  class=\"module module-text tb_ep5k339   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p>\u00a0<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed-podcast\/episode\/6G6nQRQSfmjQhA1LQWlD5X\" width=\"100%\" height=\"232\" frameborder=\"0\"><\/iframe><\/p>\n<p>\u00a0<\/p>\n<p>What popular trend in IT works against a great work experience? Standardization. In its effort to create efficiency, it is also creating a bad work experience. How do we balance the IT cost savings that standardization brings with the desire to give employees a great work experience that lets them bring real value to the company? Traditional Managed Services contracts are focused on cost reduction. But the money saved in IT is irrelevant when looking at the success of the enterprise as a whole. It is also a mistake to think of personas as IT roles. Instead, we need to understand the real personas that participate in the delivery of the service and make sure each person has what they need to participate in that service. This enables IT to open the door for new revenue and new services. This is part 2 of a 3 part series on End User Experience. In part 3 we will look at how to measure &#8216;experience&#8217; in a way that brings real results.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t<\/div>\n<!--\/themify_builder_content--><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 What popular trend in IT works against a great work experience? Standardization. In its effort to create efficiency, it is also creating a bad work experience. How do we balance the IT cost savings that standardization brings with the desire to give employees a great work experience that lets them bring real value [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":1491,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Digital Deep Dive Ep 19- Can the Digital Workplace Give You What You Want\u2026 And What You Need? - XLA.TV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xla.tv\/can-the-digital-workplace-give-you-what-you-want-and-what-you-need\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digital Deep Dive Ep 19- Can the Digital Workplace Give You What You Want\u2026 And What You Need? - XLA.TV\" \/>\n<meta property=\"og:description\" content=\"\u00a0 \u00a0 What popular trend in IT works against a great work experience? 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Standardization. In its effort to create efficiency, it is also creating a bad work experience. How do we balance the IT cost savings that standardization brings with the desire to give employees a great work experience that lets them bring real value to the company? Traditional Managed Services contracts are focused on cost reduction. But the money saved in IT is irrelevant when looking at the success of the enterprise as a whole. It is also a mistake to think of personas as IT roles. Instead, we need to understand the real personas that participate in the delivery of the service and make sure each person has what they need to participate in that service. This enables IT to open the door for new revenue and new services. This is part 2 of a 3 part series on End User Experience. In part 3 we will look at how to measure 'experience' in a way that brings real results.<\/p>","_links":{"self":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/posts\/460"}],"collection":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/comments?post=460"}],"version-history":[{"count":6,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/posts\/460\/revisions"}],"predecessor-version":[{"id":1502,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/posts\/460\/revisions\/1502"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/media\/1491"}],"wp:attachment":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/media?parent=460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/categories?post=460"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/tags?post=460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}