{"id":1368,"date":"2021-12-08T11:15:23","date_gmt":"2021-12-08T16:15:23","guid":{"rendered":"https:\/\/xla.tv\/?p=1368"},"modified":"2021-12-15T14:07:16","modified_gmt":"2021-12-15T19:07:16","slug":"xla-customer-experience","status":"publish","type":"post","link":"https:\/\/xla.tv\/xla-customer-experience\/","title":{"rendered":"XLA &#038; Customer Experience"},"content":{"rendered":"<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/654254371?h=f72b2b5415&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Sequence 02.mp4\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\n\n\n\n<p><\/p>\n\n\n\n<p>Weston Morris and Greg Kihlstrom, Bestselling author of \u201cThe Center of Experience\u201d and host of the Agile World Podcast, are featured in this episode of XLA &amp;. In this conversation, Morris and Kihlstrom argue that a positive Customer Experience is born from the combination of a positive Business Experience and Customer Experience. This discussion covers how the amalgamation of these elements are necessary for yielding a positive and efficient outcome for businesses hoping to deliver a satisfactory Customer Experience.&nbsp;<\/p>\n\n\n\n<p>Go to&nbsp;<a href=\"http:\/\/www.theagile.world\/\">www.theagile.world<\/a>&nbsp;to discover more of Greg\u2019s research. Click on&nbsp;<a href=\"https:\/\/secureoutreach.unisys.com\/helpmetoproductivity-ebook\">this link<\/a>&nbsp;to get Weston\u2019s e-book, \u201cFrom \u2018Help Me\u2019 to Engaged Productivity\u201d.<\/p>\n\n\n\n<p><script><\/script><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><!--themify_builder_content-->\n<div id=\"themify_builder_content-1368\" data-postid=\"1368\" class=\"themify_builder_content themify_builder_content-1368 themify_builder tf_clear\">\n    <\/div>\n<!--\/themify_builder_content--><\/div>\n<\/div>\n<\/div>\n<\/div><!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Weston Morris and Greg Kihlstrom, Bestselling author of \u201cThe Center of Experience\u201d and host of the Agile World Podcast, are featured in this episode of XLA &#038;. In this conversation, Morris and Kihlstrom argue that a positive Customer Experience is born from the combination of a positive Business Experience and Customer Experience. This discussion covers how the amalgamation of these elements are necessary for yielding a positive and efficient outcome for businesses hoping to deliver a satisfactory Customer Experience. <!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":4,"featured_media":1370,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[31],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>XLA &amp; Customer Experience - XLA.TV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xla.tv\/xla-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"XLA &amp; Customer Experience - XLA.TV\" \/>\n<meta property=\"og:description\" content=\"Weston Morris and Greg Kihlstrom, Bestselling author of \u201cThe Center of Experience\u201d and host of the Agile World Podcast, are featured in this episode of XLA &amp;. 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