{"id":365,"date":"2021-04-26T16:10:04","date_gmt":"2021-04-26T20:10:04","guid":{"rendered":"https:\/\/xla.tv\/?page_id=365"},"modified":"2021-05-25T22:48:31","modified_gmt":"2021-05-26T02:48:31","slug":"the-more-you-know","status":"publish","type":"page","link":"https:\/\/xla.tv\/the-more-you-know\/","title":{"rendered":"The More You Know"},"content":{"rendered":"\n
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Neil Keating and the Experience Framework<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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XLA.TV and XLA Collab co-founder, Alan Nance, details the extensive criteria of an effective and successful XI question. <\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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What makes a successful XI?<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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XLA.TV and XLA Collab co-founder, Alan Nance, details the extensive criteria of an effective and successful XI question. <\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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How Does an XLA compare to an SLA?<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Alan Nance compares and contrasts an SLA (Service Level Agreement) and an XLA (Experience Level Agreement) and breaks down the differences between the two concepts. <\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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Is a Survey an XLA?<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Many companies have long thought that surveys and Experience Level Agreements go hand in hand. In fact, a survey actually better fits the description of an Experience Indicator. <\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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What is an XLA?<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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XLACollab co-founder Alan Nance defines an Experience Level Agreement and and Experience Indicator in this segment of The More You Know.<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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\n\t\t\t \t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\"watermelon\"\t\t\t\t\t\t\t\t \t\t\t\t<\/a>\n\t\t\t\t\t\t\t \t\t\t<\/figure>\n\t\t\t\t
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Watermelon Characteristics \u2013 Green KPIs<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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XLACollab co-founder Alan Nance discusses green KPIs and the sentiment of the community you’re serving.<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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\n\t\t\t \t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\"theCUBE\"\t\t\t\t\t\t\t\t \t\t\t\t<\/a>\n\t\t\t\t\t\t\t \t\t\t<\/figure>\n\t\t\t\t
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theCUBE on Cloud<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Alan Nance, Founder and Managing Partner at CitrusCollab, joins Dave Vellante for theCUBE on Cloud 2021 digital event.<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n <\/div>\n <\/div>\n \n\t <\/div>\n\t \t<\/div>\n\t\t <\/div>\n\t \n\t<\/div>\n\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"

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