{"id":363,"date":"2021-04-26T16:08:49","date_gmt":"2021-04-26T20:08:49","guid":{"rendered":"https:\/\/xla.tv\/?page_id=363"},"modified":"2021-12-14T14:39:32","modified_gmt":"2021-12-14T19:39:32","slug":"the-climb","status":"publish","type":"page","link":"https:\/\/xla.tv\/the-climb\/","title":{"rendered":"The Climb"},"content":{"rendered":"\n
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The Climb Episode 5: The Invention of XLAs<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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This week\u2019s episode of The Climb features a conversation with a very special guest. Marcel Broumels is an expert on creation and innovation for experience design journeys, and more importantly, he is credited with inventing the concept of the XLA. Watch Alan Nance and Marcel Broumels discuss the origin of the XLA, its current application, and what they hope to build with it in the future. <\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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The Climb Episode 4: Human Debt<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Human Debt destroys Employee Experience because it wreaks havoc with the psychological safety of teams. How do we recognize it, and what can we do about it?<\/p>\n

Duena Blomstrom is the author of \u201cEmotional Banking\u201d and \u201cPeople Before Tech: The Importance of Psychological Safety and Teamwork in the Digital Age\u201d. An energetic, and entrepreneurial disruptor who gets things done. Duena is an NYU trained psychologist, she holds an MBA from Georgetown. She\u2019s a DevOps guru, a FinTech visionary, and an international speaker. She created the concepts of Emotional Banking\u2122 and Human Debt\u2122 that led her to be the Product Owner of the Psychological Safety Dashboard.<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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The Climb Episode 3: How Unisys Will Change the Outsourcing Game by Playing a New Experience Ace Card<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Leon Gilbert, Senior Vice President and General Manager, Digital Workplace Services, discusses the ambition and the strategy to build on the venerable Unisys brand to create something extraordinary in the global services market.<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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The Climb Episode 2: Experience Management: The New Frontier for Technology Services Companies<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Gartner positioned Atos as a Leader in their 2021 Magic Quadrant for Managed Workplace Services in Europe and North America. Jo Debecker is the executive driving this success. In this episode of The Climb, Jo explains why experience management is strategically vital to ATOS? What has ATOS done to become the leader? Where does Jo see ATOS on its climb today? Where must the focus lie for 2021 and beyond?<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n

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The Climb Episode 1: CIO Perspective on Experience Management<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t
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Executive Roundtable discussion between David Vidoni, VP of Information Technology, Pegasystems; Dwayne Parro, CIO Modern Technology Solutions, Charles CInert, Vice President Global Service Operations and Customer Success, Sabre Corporation; Mark Blanke, Chairman The CIO Initiative and CEO Owlpoint.<\/p>\n\n\t\t\n\t \n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n\t\n<\/article>\n\n <\/div>\n <\/div>\n \n\t <\/div>\n\t \t<\/div>\n\t\t <\/div>\n\t \n\t<\/div>\n\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"

<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"\nThe Climb - XLA.TV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xla.tv\/the-climb\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Climb - XLA.TV\" \/>\n<meta property=\"og:url\" content=\"https:\/\/xla.tv\/the-climb\/\" \/>\n<meta property=\"og:site_name\" content=\"XLA.TV\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-14T19:39:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/xla.tv\/the-climb\/\",\"url\":\"https:\/\/xla.tv\/the-climb\/\",\"name\":\"The Climb - XLA.TV\",\"isPartOf\":{\"@id\":\"https:\/\/xla.tv\/#website\"},\"datePublished\":\"2021-04-26T20:08:49+00:00\",\"dateModified\":\"2021-12-14T19:39:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/xla.tv\/the-climb\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/xla.tv\/the-climb\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/xla.tv\/the-climb\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/xla.tv\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Climb\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/xla.tv\/#website\",\"url\":\"https:\/\/xla.tv\/\",\"name\":\"XLA.TV\",\"description\":\"Art and Science of Human Experience\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/xla.tv\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Climb - XLA.TV","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/xla.tv\/the-climb\/","og_locale":"en_GB","og_type":"article","og_title":"The Climb - XLA.TV","og_url":"https:\/\/xla.tv\/the-climb\/","og_site_name":"XLA.TV","article_modified_time":"2021-12-14T19:39:32+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/xla.tv\/the-climb\/","url":"https:\/\/xla.tv\/the-climb\/","name":"The Climb - XLA.TV","isPartOf":{"@id":"https:\/\/xla.tv\/#website"},"datePublished":"2021-04-26T20:08:49+00:00","dateModified":"2021-12-14T19:39:32+00:00","breadcrumb":{"@id":"https:\/\/xla.tv\/the-climb\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/xla.tv\/the-climb\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/xla.tv\/the-climb\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/xla.tv\/"},{"@type":"ListItem","position":2,"name":"The Climb"}]},{"@type":"WebSite","@id":"https:\/\/xla.tv\/#website","url":"https:\/\/xla.tv\/","name":"XLA.TV","description":"Art and Science of Human Experience","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/xla.tv\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"builder_content":"","_links":{"self":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/pages\/363"}],"collection":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":2,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/pages\/363\/revisions"}],"predecessor-version":[{"id":1422,"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/pages\/363\/revisions\/1422"}],"wp:attachment":[{"href":"https:\/\/xla.tv\/wp-json\/wp\/v2\/media?parent=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}