{"id":1390,"date":"2021-12-14T13:20:51","date_gmt":"2021-12-14T18:20:51","guid":{"rendered":"https:\/\/xla.tv\/?page_id=1390"},"modified":"2021-12-14T13:56:39","modified_gmt":"2021-12-14T18:56:39","slug":"xla","status":"publish","type":"page","link":"https:\/\/xla.tv\/xla\/","title":{"rendered":"XLA &#038;"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-1390\" data-postid=\"1390\" class=\"themify_builder_content themify_builder_content-1390 themify_builder tf_clear\">\n    \t<!-- module_row -->\n\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_ty3k16 tb_first tf_clearfix\">\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_ex2a17 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t        <!-- module post -->\n    <div  class=\"module module-post tb_d7ua961 \">\n                <div  class=\"builder-posts-wrap loops-wrapper grid2 masonry boxed tf_rel tf_clear tf_clearfix\" data-lazy=\"1\">\n            <article id=\"post-1368\" class=\"post tf_clearfix post-1368 type-post status-publish format-standard has-post-thumbnail hentry category-xla has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \">\n\t    \n\t\t\t\t<figure class=\"post-image tf_clearfix\">\n\t\t\t    \t\t\t\t\t\t\t\t<a href=\"https:\/\/xla.tv\/xla-customer-experience\/\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1080\" height=\"1080\" src=\"https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX.png\" class=\"wp-post-image wp-image-1370\" title=\"XLA and CX\" alt=\"XLA and CX\" srcset=\"https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX.png 1080w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX-300x300.png 300w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX-1024x1024.png 1024w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX-150x150.png 150w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX-768x768.png 768w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/12\/XLA-and-CX-1024x1024-47x48.png 47w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t    \t\t\t\t<\/a>\n\t\t\t\t\t\t\t    \t\t\t<\/figure>\n\t\t\t\t<div class=\"post-content\">\n\t\t<div class=\"post-content-inner\">\n\n\t\t\t\t\t\t\t\t<div class=\"post-date-wrap post-date-inline\">\n\t\t<time class=\"post-date entry-date updated\" datetime=\"2021-12-08\">\n\t\t\t\t\t<span class=\"year\">08\/12\/2021<\/span>\n\t\t\t\t<\/time>\n\t<\/div><!-- .post-date-wrap -->\n\t\t\t\t\n\t\t\t<h2 class=\"post-title entry-title\"><a href=\"https:\/\/xla.tv\/xla-customer-experience\/\">XLA &#038; Customer Experience<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"entry-content\">\n\n        \n\t\t<p>Weston Morris and Greg Kihlstrom, Bestselling author of \u201cThe Center of Experience\u201d and host of the Agile World Podcast, are featured in this episode of XLA &#038;. In this conversation, Morris and Kihlstrom argue that a positive Customer Experience is born from the combination of a positive Business Experience and Customer Experience. This discussion covers how the amalgamation of these elements are necessary for yielding a positive and efficient outcome for businesses hoping to deliver a satisfactory Customer Experience. <!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n\n\t\t\n\t    \n\t<\/div><!-- \/.entry-content -->\n\t\n\t\t<\/div>\n\t\t<!-- \/.post-content-inner -->\n\t<\/div>\n\t<!-- \/.post-content -->\n\t\n<\/article>\n<!-- \/.post -->\n<article id=\"post-1290\" class=\"post tf_clearfix post-1290 type-post status-publish format-standard has-post-thumbnail hentry category-xla has-post-title has-post-date has-post-category has-post-tag has-post-comment has-post-author \">\n\t    \n\t\t\t\t<figure class=\"post-image tf_clearfix\">\n\t\t\t    \t\t\t\t\t\t\t\t<a href=\"https:\/\/xla.tv\/xla-organizational-behavior-management-obm\/\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1080\" height=\"1080\" src=\"https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage.png\" class=\"wp-post-image wp-image-1292\" title=\"XLA &amp; homepage\" alt=\"XLA &amp; homepage\" srcset=\"https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage.png 1080w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage-300x300.png 300w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage-1024x1024.png 1024w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage-150x150.png 150w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage-768x768.png 768w, https:\/\/xla.tv\/wp-content\/uploads\/2021\/11\/XLA-homepage-1024x1024-47x48.png 47w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t    \t\t\t\t<\/a>\n\t\t\t\t\t\t\t    \t\t\t<\/figure>\n\t\t\t\t<div class=\"post-content\">\n\t\t<div class=\"post-content-inner\">\n\n\t\t\t\t\t\t\t\t<div class=\"post-date-wrap post-date-inline\">\n\t\t<time class=\"post-date entry-date updated\" datetime=\"2021-11-03\">\n\t\t\t\t\t<span class=\"year\">03\/11\/2021<\/span>\n\t\t\t\t<\/time>\n\t<\/div><!-- .post-date-wrap -->\n\t\t\t\t\n\t\t\t<h2 class=\"post-title entry-title\"><a href=\"https:\/\/xla.tv\/xla-organizational-behavior-management-obm\/\">XLA &#038; Organizational Behavior Management (OBM)<\/a><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"entry-content\">\n\n        \n\t\t<p>ganizational Behavior Management is a scientific approach to behavioral change in organizations. It relies on scientifically proven principles to influence and analyze behavior. It is regarded as one of the best kept secrets of the Management world. It relies on the notion that building the right behaviors yields the right results. Watch Rae Ann Bruno and an expert in the OBM field, Robert den Broeder, discuss the basics of Organizational Behavior Management and how it can be implemented in different businesses to improve efficiency.\u00a0<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n\n\t\t\n\t    \n\t<\/div><!-- \/.entry-content -->\n\t\n\t\t<\/div>\n\t\t<!-- \/.post-content-inner -->\n\t<\/div>\n\t<!-- \/.post-content -->\n\t\n<\/article>\n<!-- \/.post -->\n    <\/div><!-- .builder-posts-wrap -->\n    <\/div>\n    <!-- \/module post -->\n\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t<\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>XLA &amp; 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